#24 How to Answer Those Patient Questions That Haunt You and Boost Your Credibility in the Process
Have you ever been in the flow, experiencing the perfect day...until a patient asks you that one question you hate hearing?
These questions that haunt you can be the difference between a great day and the worst day. When you nail them, your credibility grows, but when you miss...you take a hit that can be tough to come back from.
On today's episode we tackle some of those questions.
What we covered:
- Why is this taking so long?
- Am I going to have to keep coming here forever?
- Why does x,y,z still hurt?
- Man, that didn't take long...
- My x,y,z hurts today...
- Do you think you can help my friend with x,y,z?
- Do I have to come to the workshops?
- I can only come 2x/week...
- I don't think you got it...
- My MD told me not to come see you anymore...
- I think I might need physio...