#15 Anatomy of The Perfect Office Visit – How To Exceed Expectations Each And Every Time

Given the amount of time and energy that goes into the Day 1 and Day 2 procedures, systems and training, you would think they were the most important of all the interactions a doctor would have with a patient.

However, when you crunch the numbers and measure the potential opportunity to develop a lifetime practice member...it's actually your day to day visit where the greatest opportunity exists.

How much attention do you give this visit in your training? Are you prepared for every single visit you'll have every day? How much return are you leaving on the table when your focus is on getting more "new ones" instead of taking great care of the ones you have already?

What We Covered:

• The one word people love to hear most.
• How to prep for your day and make it matter for each patient.
• The "game" great staff plays every single visit to make people feel at home.
• How you can derail everything with this one mistake.